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| DO YOU BUY GOLD AND SILVER? |
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Yes, we buy gold, silver, platinum and other precious metals. Our experienced staff will evaluate your itmes and make you an offer based on the current market value of gold, silver, diamonds, etc. We will purchase a single gold ring, a collection of coins, rolex watches, pocket watches, or even an entire estate sale of fine jewelry. Contact The Quarter Smith today to turn your jewelry into cash. |
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| DO YOU BUY DIAMONDS? |
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Yes, we do buy diamonds. Owner, Ken Bowers, is a GIA certified gemologist, and will personally evaluate your mounted or loose diamonds. We will buy your diamonds or can even mount your diamonds into a custom designed piece of jewelry. Contact The Quarter Smith today to turn your diamonds into cash. |
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| WHAT IS YOUR RETURN
POLICY? |
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Please note that this is essentially
a wholesale site and as such, we are dedicated to
selling at competitive prices. If you want a full-refund
on your purchase, I might suggest you look for a
retail-site. They will also give you a 'story' with
your purchase.
SPECIAL ORDERS:
Every item of jewelry that is ordered is non-returnable
& non-refundable due to the fact that it is
made to order. For this reason, please check that
all your diamond measurements are accurate and the
settings are made to fit the diamond you have in
mind.
All Items except special
orders
We will be happy to issue a store credit for any
item that you are not entirely delighted with that
you have purchased from us. Please call us within
24 hours of receiving the jewelry to let us know
that you would like to return the item. We permit
an additional 24 hours (48 hours if received on
a Saturday) to ship it fully insured, in perfect
condition, in the original box. A credit will be
issued that may be used within 1 calendar year.
JEWELRY REPAIRS: Please note that any item of jewelry
purchased from us is no longer guaranteed by The
Quarter Smith when a jeweler not authorized by us
has worked on it. This applies to stone setting,
ring sizing and any other repairs.
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| ARE THERE ANY ADDITIONAL
CHARGES? |
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RING
SIZING- We do not charge for rings purchased from
us that require sizing
Some jewelers size rings by stretching and soldering,
other jewelers size rings by insetting and welding.
It is much easier and cheaper for a jeweler to stretch
a shank to increase a ring size, it saves money
by not having to add any gold or platinum and precious
metals are expensive, even in very small quantities.
Other jewelers inset the equivalent of the size
required to enlarge the ring, in so doing neither
thinning the metal nor reducing the integrity of
the ring.
Some rings cannot be sized, such as some irregular
eternity rings, enameled rings, rings with stones
near the sizing area that respond poorly to heat,
and rings that need to be sized either up or down
so much that to do so would compromise the integrity
of the mounting. We always list the size of our
rings and in our description where you will find
details as to whether or not they are easily sizable.
Sales Tax
Sales Tax; 9% Louisiana sales tax will be added
to every sale shipped to an address within the State
of Louisiana.
Domestic Shipping; All domestic sales are shipped
fully-insured UPS with a tracking number. Items
under $1000 dollars are usually shipped by UPS ground,
anything over that are usually shipped UPS Overnight.
Items weighing over 10lbs will automatically be
shipped UPS ground unless the customer specifies
otherwise.
International Shipping: Sales are shipped by UPS
overnight. |
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| ARE YOUR
PRICES FLEXIBLE? |
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You are welcome to make an offer on
any piece, as we are welcome to decline any offer.
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| WHAT IS THE CONDITION
OF THIS ITEM? |
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Here at www.quartersmith.com,
we pride ourselves in the very high quality of our
stock. Although a great many of our pieces are up
to and some over 100 years old, we are very discerning
buyers and purchase only the very finest in quality.
Please note that should a jeweler not employed by
The Quarter Smith work on any item of jewelry purchased
from us, we can no longer be responsible for the
condition of said item. |
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| WHAT IS A GIA APPRAISER? |
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G.I.A. is an abbreviation of Gemological
Institute of America. This institute supports
a standard of identifying the color, cut and clarity
of diamonds in order for us to compare stones. With
a little research you will understand this form
of grading. Knowing what quality and shade of diamond
you will be happy with is your first step in procuring
your diamond. |
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| WHEN DOES MY CHECK
CLEAR? |
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When a check is debited from your
account and credited to our account, it makes us
very happy! If we wanted, we could spend all day
on the phone to the bank asking if individual checks
have cleared, however, some banks, in the interest
of security, don't supply this information. In addition
to this, just because our account has been credited,
it doesn't mean that your check has been cleared.
In the interest of time, we ask you to allow 7 working
days for check clearance, just as our bank indicates.
Of course, if you would like to avoid the wait,
you could take a trip to the bank yourself and purchase
a cashier's check which we treat as cash. There
is no clearance and no 7 days wait. This speeds
things up for you considerably and avoids the necessity
of you having to call with your banking details.
You may even like to send it overnight; this will
speed up the process even more. Please understand
that your ring will be sized and/or shipped the
minute your payment has cleared so you do not need
to 'bug' us. It is in our interest to ship your
ring as soon as absolutely possible. |
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| DO YOU HAVE A LAYAWAY
PLAN? |
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Yes we do!
The Quarter Smith offers a 90 day Layaway Plan for
all those desperately trying to disguise their credit
card jewelry expenditure! By means of small payments
over a maximum period of 90 days, customers can
make their monthly jewelry budget look much more
comforting.
The minimum purchase requirement for this is $1,000
and there is no maximum. Please call before hand
if the purchase is over $5,000.
Please note that all items purchased through layaway
are nonreturnable and nonrefundable |
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| DAILY OPERATIONS? |
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Both Adam
Bowers and Ken
Bowers personally read EVERY e-mail that is
sent to www.quartersmith.com . Is this comforting?
I try to communicate personally with as many potential
customers as possible because this is how I would
like to be treated.
We respect the privacy of every one of you by removing
your purchased items from this website as soon as
payment is credited to us and we then send you an
exclusive link to your purchase.
Every item you buy from us is shipped UPS and you
are not just notified of the UPS tracking number,
we also give you the anticipated day of arrival
and UPS is pretty accurate. When your e-mail sent
by UPS is returned to us, we take the time to contact
you to redirect it and ensure you have important
delivery information. |
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| WHAT DOES 'STYLE'
MEAN? |
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This is
the term we apply to any item of jewelry we believe
was not made during the era the style represents.
We use the word 'style' in our item titles only,
the page and small item titles are too short to
accept this many characters. We are sorry if this
is inconvenient for you but even internet functioning
has some drawbacks.
Because there are insufficient original period rings,
especially engagement rings to supply the increasing
demand for aesthetic and unique styles of engagement
ring, we offer a wide selection of engagement rings
made in the Art Deco and Edwardian styles.
Our rigorously quality controlled engagement rings
are almost impossible to discern from the original,
often being mounted with European-cut mele in addition
to an old mine-cut, European-cut or Rose-cut diamond
center-stone. We mount these attractive engagement
rings, which we are very confident to sell for constant
and heavy wear, with antique-cut diamonds, old mine-cut
and European-cut diamonds to equate the demand with
supply. |
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| ABOUT YOUR ORDER? |
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Please check first on
the availability of the item(s) you are interested
in by emailing
us with the reference number. If the item is
still on the website, it is generally available.
We accept cash, checks, wire transfers, money orders,
& most major credit cards.
If you would like your ring to be sized, please
make sure of the size before we size it. If we have
to size it twice, we will charge you the second
time. PLEASE ALLOW 3 DAYS
FOR ALL RING SIZINGS
CHECKS sometimes take longer than expected to clear.
Be sure to note that even though the funds have
been taken out of your account and been posted to
ours, IT DOES NOT MEAN THAT IT HAS CLEARED. Checks
have been taking up to 10 working days to clear.
So if you are in any kind of hurry, please save
yourself the time and unnecessary worry by sending
a money order or cashiers' check, or use your credit
card. Those of you who have done business with us,
know that STOCK IS SHIPPED OUT AS SOON AS POSSIBLE,
'safe-space' is a big consideration here! |
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| DO YOU PURCHASE
JEWELRY? |
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Yes, we buy gold, silver, platinum, and other precious metals. We also buy diamonds, rolex watches, pocket watches and other jewelry. Our GIA certified gemologist will evaluate your gold and jewelry and make you an offer. We purchase
items daily. You can call,
e-mail, or come by to speak to us. If you are
interested in selling an item of jewelry, please
have the item and any paperwork you have ready.
If you are emailing or calling, please have a picture
of the item you wish to sell and a copy of the appraisal
ready to send to us (if available). Please let us
know the least you want to realize from this item
and we will let you know if it is something we are
interested in purchasing.
If our price is less than you had expected, you
might opt to have us offer it on www.quartersmith.com
to 3,000 new potential customers a day who visit
our site. |
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| DO YOU HAVE ADDITIONAL
INFORMATION ON ITEMS? |
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We do try to add all the available
information at the time of description writing but
if there is a specific question you have, I will
do my best to answer it for you. As we purchase
jewelry in sizable quantities, I can guarantee that
we have no information on the previous owner or
the provenance of a particular item other than that
which you can find in the description. This includes
any touch-marks, hallmarks, signatures or other
authenticated ways of identifying either the maker
or the country of origin. Where the name or country
is specified, please note that this is verifiable
information and not purely an opinion. |
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| DO YOU SELL LOOSE
DIAMONDS? |
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We do sell
loose diamonds. You need to e-mail, call, or come
by to discuss what you are looking for. In addition,
if you already have your mounting, you need to have
all of the dimensions from that so that we can assure
a good fit. If you purchase a stone from us, and
already have the mounting, we will set your stone
in your mounting (assuming no work is necessary
to get the stone to fit) for free. All you pay for
is shipping and insurance.
ESPECIALLY FOR BUSY PROFESSIONAL MEN LOOKING FOR
AN ENGAGEMENT RING
Cut to the chase, if you want to make this purchase
fast, reliable, professional and easy with guaranteed
success, purchase your diamond and your setting
from us. Your engagement ring will be delivered
perfectly mounted by experienced jewelers, boxed
and accompanied by an appraisal you can use for
insurance purposes. Four steps in one easy process
at the most competitive price. |
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| DO I PAY SALES
TAX? |
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Anyone receiving a package shipped
to a Louisiana address will incur 9% sales tax.
Any item shipped outside of Louisiana is sales tax
exempt. |
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| WHAT DOES 'SUGGESTED
RETAIL PRICE' MEAN? |
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This is the estimated retail
value and the agreed upon appraisal price. |
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| WILL MY PURCHASE
BE APPRAISED? |
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If you are
spending $1,000 or more on any item of jewelry,
you will receive an appraisal to allow you the option
of insuring your jewelry.
If you are spending less than $1,000 on any item
of jewelry, it will not be accompanied by an appraisal.
However, if you wish to purchase an appraisal for
any item you are purchasing from us for less than
$1,000, the price is $50.
We can also appraise other items for you, the
price averages $50 dollars a piece.
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| WHAT DOES 'YOUR
PRICE' MEAN? |
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This is the price you will pay for
the piece. |
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| DO YOU HAVE AN
ANTIQUE JEWELRY REPAIR DEPARTMENT? |
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Our 'Antique
Jewelry Repair Department' is known around the
city of New Orleans, for being able to fix a piece,
when it has been deemed "unfixable". We
have been in the business for about 35+ years. If
you have an item of jewelry that needs repairing,
please send us a picture and we will be happy to
give you a quote before you ship to us.
We also have a silver repair and restoration department
on site. Again, please send a picture for a quote.
You can also ship your item to us for a no-obligation
quote. |
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| WHAT IS YOUR SPECIAL
ORDER POLICY? |
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Any item of jewelry that
is specially ordered is nonreturnable& nonrefundable
it is made to order, thus keeping our prices low.
If a Special Order is a specific ring size that
has never been made before, a mould will need to
be hand-carved. This process takes additional time
and a great deal of labor, so please be patient
and understand that this job is partly executed
for us as a favor due to the fact that the additional
time it takes to custom-make a mould will not enable
the first order to be financially viable for the
manufacturer. Due to this fact, some items will
require more than 12 weeks to order, so please be
sure to plan well in advance if you are considering
placing a Special Order. We cannot be responsible
for late delivery of Special Orders. While we do
everything in our power to ensure our customers
are happy with every order we fill, we are not manufacturers
and we can only tell you that the majority of orders
are fulfilled and shipped well before the estimated
delivery date.
The outstanding balance you are welcome to pay by
check, cashiers check, bank draught, money order,
postal order or wire transfer, or credit card.
Please note that we are very sorry but we do not
accept credit card payments from International customers
and yes, Nigeria and Indonesia, this includes you.
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| MAY I UPGRADE OR
SELL AN ITEM I PURCHASED FROM YOU? |
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If you purchased an item of jewelry
from The Quarter Smith that you wish to sell, we
will be happy to take it back for full credit applied
to another piece we have in the store. |
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| CHARGES FOR SHIPPING?
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Domestic
Shipping UPS
Most pieces will have the
shipping charge listed for domestic shipping.
If you are making a domestic purchase, you will
be quoted our fully insured UPS service price
which you may wish to estimate as taking a maximum
of 5 days to reach you (this estimate varies during
holiday season), depending on your destination.
Any item over $1,000 will automatically be shipped
overnight.
When you order or inquire about an item of jewelry
on our site, you will conveniently be sent the
shipping charge in the event you wish to purchase
it.
International Shipping
by UPS
If we are shipping your order internationally,
you will be offered the choice of having it shipped
fully insured or uninsured.
If we ship your purchase for the maximum insured
value available to your destination or country,
it will be accompanied by a matching invoice.
You may be required to pay import duty and import
tax to your government through 'Customs and Excise'
which regulates the rate of tax levied on specific
items when they reach an international port of
entry.
If your package is shipped with minimal insurance,
it will be accompanied by a matching invoice upon
which you may not be required to pay import duty
and import tax.
Please contact us to
inquire what maximum amounts UPS and USPS are
willing to insure a package for to your specific
country, bearing in mind that we have not found
a carrier that insures internationally for more
than $2,500. FedEx does not insure jewelry, UPS
does not appear to insure internationally for
more than $500 (select countries only) and USPS
insures for up to $2,500 (select countries only).
Please note that there is no saving to be gained
from us by shipping Global Express through USPS
as opposed to UPS.
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| CUSTOM WEDDING
BAND? |
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We will be happy to custom-make a
matching fitted wedding band for almost any engagement
ring on our site. If you are interested in receiving
a quote, please contact us with the reference number
you would like to receive a quote for. |
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| GOLD & SILVER
BULLION? |
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We buy and sell gold
and silver bullion, all at very small spreads.
Please contact us anytime via email,
or by phone for a quote. We can arrange for
UPS to pick up your gold or silver, and can have
the funds wired or a check overnighted to you within
24 hours. |
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The Quarter Smith
535 Saint Louis St
New Orleans, LA 70130
(504) 524-9731 |
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